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T-Shirt ExpressPrinting on AS Colour garments
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sales@t-shirtexpress.com.au(02) 6711 1284

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sales@t-shirtexpress.com.au(02) 6711 1284

Home / Terms of use

Terms

Terms of use

Plain English terms for using our site and ordering printed clothing from us.

A red custom printed brewery T shirt on a Christmas clothes rack

1. These terms

This site is run by T-Shirt Express, a trading name of Ministry Shirts Pty Ltd ("we", "us"). When you use the site or place an order, you agree to these terms, our privacy policy and our returns policy. We may change these terms from time to time, and the version on the site at the time you order applies to that order.

These terms do not reduce your rights under the Australian Consumer Law.

2. Placing an order

  • You must be at least 18 to order, or have a parent or guardian order for you.
  • We accept your order once your payment is approved and we have emailed your order confirmation.
  • Each order is printed to your design. Check the garments, colours, sizes, artwork, spelling and placement in your proof before paying, because we print exactly what you approve.
  • Our garments come from suppliers. If something you ordered is no longer available in that colour or size, we will contact you and offer a swap or a refund for that item.
  • We may refuse or cancel an order, with a full refund, if the artwork breaches clause 4 or we can not supply the order.

3. Prices and paying

  • All prices are in Australian dollars and include GST. Your total is calculated again at checkout from your designs, quantities, shipping and any voucher, and that total is what you pay.
  • You can pay by card, Apple Pay or Google Pay through our payment provider, Stripe. We charge no card surcharge.
  • Vouchers carry their own conditions, such as an expiry date or a minimum spend, which are shown when you apply them. Only one voucher can be used per order, and vouchers have no cash value.
  • If a price is shown in error, we will contact you before printing, and you can either pay the correct price or cancel for a full refund.

4. Your artwork

  • You keep the rights to artwork you upload. You let us use it to print your order, make your proofs and store it in your account so you can reorder.
  • You confirm that you own the artwork or have permission to print it, and that it does not copy anyone else's trade mark, logo, characters or copyright.
  • We will not print artwork that is unlawful, hateful, threatening or sexually explicit, or that infringes anyone's rights, and we may cancel and refund such an order.
  • If a claim is made against us because of artwork you supplied, you agree to cover our reasonable costs of dealing with it.

5. Production and delivery

  • Most orders leave us within 7 to 10 business days of payment. This is our usual timeframe, not a promise. If you have a deadline, email us before ordering.
  • Delivery times after dispatch are the carrier's estimates and may vary.
  • Check your delivery address carefully. If a parcel is lost or sent back because of an incorrect address, the cost of sending it again is yours.
  • Printed colours can look slightly different from colours on screen, and print placement can vary by around 2 cm from garment to garment. Size guide measurements are Approx.

6. Returns and faulty orders

As every order is printed for you, we do not accept returns for a change of mind or the wrong size. If your order is faulty, our returns policy sets out how we fix it.

7. Your account

Keep your password to yourself. You are responsible for orders placed through your account, so tell us immediately if you think someone else has used it. We may suspend an account used to breach these terms.

8. Using the site

  • The site, including its design, words, photos and software, belongs to us or our suppliers. You may use it to design and order garments, but not to copy, scrape or resell it.
  • Do not try to break, overload or get around the site's security.
  • We work to keep the site up, but we can not promise it will always be available or error free.
  • Links to other sites are provided for convenience, and we are not responsible for what those sites contain.

9. Our liability

Our goods and services come with guarantees that can not be excluded under the Australian Consumer Law. Other than those guarantees and any liability the law does not allow us to limit, we are not liable for indirect or consequential loss, such as lost profit or a missed event, and our liability for an order is limited to reprinting it or refunding what you paid for it.

10. Other terms

  • If any part of these terms can not be enforced, the remainder still applies.
  • These terms are governed by the law of New South Wales, Australia, and you and we submit to the jurisdiction of its courts.

Contact

Email sales@t-shirtexpress.com.au or phone (02) 6711 1284.

Last updated October 2026